Bicycles, vintage bikes and vintage Vespas are in. Not only that — people are spending loads to experience these "modern" luxuries.

Service issues are sometimes unavoidable, but when you put the safety of a customer at risk, the least you can do is show empathy and make some service recovery efforts. Amtrak's negligence during a recent trip shocked me, but their response to my complaint left me speechless.

The best loss prevention tactic is to personally know the ins and outs and stealing tactics out there. 

Do hotels pay to get good reviews in guidebooks? And if so, who's to blame?

"In short, companies must bear in mind that ‘speed of service’ contains two critical elements: speed and service." Gallup Report

Silence is the new luxury, and traveling in the low season helps make that happen. If I can avoid it, I don't think I'll ever visit a top destination during the peak season.

"Africa is probably to China what Asia was to the U.S. While the U.S. leveraged Asia's labor, China is leveraging Africa's commodities."