When rain turns me on: traveling in the low season

With international tourism surpassing 1.2 billion and continuing to rise, some top destinations have lost the appeal that made them famous to begin with. Other than finding bargains, there's so much more to gain when traveling in the low season.

Cocktails on tap: The death of the mixologist?

Classic cocktails have made a huge comeback, but are speakeasies and labor intensive cocktails appropriate for all beverage outlets? Is there something to be said about cocktails on tap, like there are wines on tap?

If I wanted a generic answer, I'd read a guidebook

Human Resources, Operations, TravelCraft House ConsultingMay 1, 2012Concierge, Hotels, Human Resources, Trends

Prepackaged ice - an unnecessary luxury that feeds egos and landfills

Even in developed countries where the tap water is perfectly safe to drink like Hong Kong, we came across pre-packaged ice cubes made from spring water imported from New Zealand into local supermarkets. If the public isn’t foolish enough about avoiding tap water (we drink it when we can), this is definitely feeding into their paranoia.