The good, the bad & the funky on HOTELSMag.com

Contributed regularly to HOTELSMag.com from 2012 to 2020, sharing a holistic, insider perspective on hospitality that blended design, operations, culture, and business strategy. In “The Good, the Bad, and the Funky,” I explored trends, paradigm shifts, and the subtle details that make—or break—a hospitality concept. From cultural adaptation to environmental responsibility, marketing to food, no aspect of the guest experience was too small to examine. My writing invited readers to think beyond the obvious, challenge assumptions, and uncover what truly works in building remarkable, enduring hospitality experiences.